Michal Jatczak is a Polish engineer running ITSailor from Malta, a Malta-registered Microsoft Authorized Partner practice for Cloud, Security, and AI architecture.
The operating model is simple: scoped work, client-owned assets, wholesale-first licensing where Pax8 fits, and an Exit Kit another engineer can use on day one.
Nautical instrument system
Founder
Hands-on Microsoft 365, Azure, automation, and AI systems operator.
Jurisdiction
Michal Jatczak T/A ITSailor — VAT-registered sole trader in Malta.
Microsoft status
Partner Location Account 7113951, Malta partner location.
Commercial route
CSP Indirect Reseller path for Microsoft 365, Azure, backup, and security licensing.
ITSailor comes from regulated operating work, not slideware. Michal started in a large Polish software house, then moved to Malta into environments where auditors open logs, executives ask what AI changes in a real process, and a bad identity policy gets noticed fast.
That is why the public offer is deliberately narrow: Microsoft 365 hardening, Azure landing zones, backup and recovery, cloud cost control, workflow automation, and private AI agents. The point is not to become another permanent dependency. The point is to leave behind a stack the client can understand, run, and transfer.
The business is legally registered in Malta under Michal Jatczak T/A ITSailor, with Microsoft Authorized Partner status attached to the Malta partner location. The founder is Polish. The company base is Malta. The delivery standard is EU operator-grade evidence and handover.
These are anonymised examples from regulated operating work. The page leads with them because credibility should be visible before the adjectives arrive.
A regulated operator moved from unmanaged BYOD and manual laptop setup to enforceable device compliance, BitLocker, MDM, and Autopilot onboarding.
Power Automate connected HR status changes to Microsoft 365 offboarding: session revocation, mailbox conversion, licence recovery, OneDrive archive, and audit trace.
Jira Service Management, n8n, Slack approval, and internal APIs turned repeat access tickets into a controlled self-service path.
The Exit Kit is not a nice extra. It is the delivery constraint that shapes how the work is scoped, documented, and transferred.
We start with the tenant, cloud account, workflow, or support queue that actually exists, then define the smallest useful intervention.
Policies, runbooks, Terraform, Power Automate flows, and agent prompts live in client-owned assets, not inside a vendor black box.
Controls, decisions, credentials map, recovery steps, and exceptions are captured as the work happens, not reconstructed at the end.
Every engagement closes with the information another engineer needs to operate, move, or replace the stack without asking ITSailor.
Consulting practice
Cloud, Security, Microsoft 365, automation, and AI architecture scoped as fixed engagements with handover built in.
OpenFinOps product
AWS and Azure cost control with remediation workflows, Terraform modules, dashboards, and operating evidence.
OpenIT support agent
Autonomous Tier-0 support for repeat internal requests, with approval gates, multilingual intake, and measurable resolution paths.
OpenPrivate knowledge agent
Retrieval-augmented answers grounded in SharePoint, wikis, policies, tickets, and private operating knowledge.
OpenIf the brief fits ITSailor, you get a scoped path. If it does not, you get a direct answer and a useful referral.