Recoverable backups, documented RPO and RTO per workload tier, and tabletop exercises that uncover the gaps before a real incident does. Backup is a commodity; recovery is a capability.
ISO 22301 + DORA Article 11
Tier 1-4 with RPO/RTO per tier
Quarterly recommended, annual minimum
4-6 weeks for BIA + first drill
If two of these sound familiar, this service is scoped for you. If none of them do, the discovery call is short and we will tell you which service actually fits.
Backups exist on paper but recovery has never been proven end-to-end in 12+ months.
RPO and RTO targets set by procurement at contract time — not validated against the actual workload.
Ransomware response runbooks written years ago and never rehearsed with executives in the room.
No hand-waving. If it is on this list, it is in scope from day one. If it is not, it lives in the out-of-scope section further down or is a separate engagement we will tell you about up front.
Three phases. Named owners per phase. Documented hand-offs. You always know which week of the engagement you are in.
Business Impact Analysis with business owners. Tier 1-4 workload classification. RPO/RTO targets validated. Backup + DR architecture proposed per tier with cost-trade-off transparency.
Backup + DR architecture deployed per workload tier. First end-to-end drill on three mission-critical workloads. Ransomware tabletop with executive participation. Runbook library written alongside builds.
Every tier ships the same technical depth — the difference is whether we hand the keys back, keep them, or build you a sovereign exit kit. Final scope and fee are quoted after a short discovery call. No hourly billing.
Teams that have backups on paper but have never proven recovery — single workload, single drill.
We do not resell from a price-comparison engine. Every vendor in this service has a direct partner relationship with us — meaning support tickets escalate, license terms are honoured, and the margin stays inside the same vendor list price you would pay direct.
Honest exclusions are how we keep delivery fast. If something you need is in the out-of-scope column, we will tell you which service or partner picks it up.
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Only if the current stack cannot meet the RPO/RTO targets the business actually requires. We start with what you have, prove it works (or doesn't), then recommend change.
M365 Backups is a specific service for the Microsoft 365 SaaS estate. This service covers the broader estate — IaaS workloads, databases, on-prem hybrid, multi-cloud — with workload-tiered RPO/RTO design.
Yes — measurably. Every tabletop we have run has surfaced at least three undocumented dependencies and at least one runbook that would have failed under real pressure. The cost is half a day; the value is finding gaps before they cost a quarter.
30-minute discovery call. We tell you whether this service fits, what the scope looks like, and what the next 4 weeks would deliver. No high-pressure pitch.
Prefer a written scope before a call? Email us
Quarterly drill (rotating workload), annual full ransomware tabletop, monthly backup-state monitoring report. Compliance evidence pack maintained current for audit + regulatory submission.
Mid-market estates needing operational backup + DR with quarterly drill cadence and tabletop exercises.
Financial entities (DORA), healthcare, and regulated organizations needing audit-grade BC/DR with cross-region failover.